We try our best to accommodate all special requests and give personalized attention to each and every customer. While some customers want the hassle-free experience of ordering online and receiving their shoes two days later, some customers need more information before ordering. We welcome phone calls regarding anything from fit issues (we will even try on the shoes for you!) to style advice about what outfit would look best with a certain pair of shoes. Rather than having a call center or a separate facility for customer service, everyone who answers the phone and email has direct contact with the shoes that we sell. We all love shoes as much as you do!
  • Thousands of shoes on stock
  • Free shipping
  • Free returns
  • 115% Price protection
  • Loyalty rewards program


Free returns valid on full price items in US only.
Discounted items will incur a $5 restocking fee.
Please see website for more details.
Heels.com launched in October 2007 based on a foundation of love for the most fashionable women’s shoes and the ease of shopping online. By combining our owners Linda and Eric McCoy’s individual talents in each of these areas, Heels.com was born.

Breaking into the online shoe industry was no easy task; however, once our manufacturers saw our website and understood our forward thinking attitude, they realized that Heels.com was really onto something. With our unique navigation system that allows users to quickly narrow down all the shoes to the exact pair they need and our free shipping, free returns, and price protection that make shopping online risk-free, we have always been about making shopping online easy and fun.

We realize there are many online choices for shoe shopping but we strive to provide a uniquely special experience. While many other web sites have focused on selling hundreds of thousands of different types of shoes and even other products, we pride ourselves on having the best selection of women’s shoes anywhere on the web with personalized and knowledgeable customer service that cannot be found elsewhere.